November 13, 2015

F.A.Q.

What is Mystery Moncton?

Mystery Moncton is a live escape room game in which you and your team are locked inside a room and need to figure out a way to escape by finding clues and solving puzzles along the way.

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Should I bring anything?

Just bring yourself and your team! Anything else you may need will be provided for you in the room.

How long does it take?

It takes 60 minutes.

What happens if I don’t get out?

Not to worry: we will let you out! We will then show you the rest of the way, or you can come back and try again another time.

Are we locked in? That doesn’t sound safe!

No we do not lock the door, instead there will be an object you need to find or an objective you need to complete to be considered an “escape”. Also, there are cameras in the room to keep track of game progress, and to ensure that the game is running safely and smoothly.

Will we be paired up with strangers?

You will not be paired up with strangers. All of our games are private bookings so you will only play with your group.

How old do I have to be to play?

It is recommended for ages 14 and up, as some of the puzzles may be difficult and not aimed for a younger audience.

What time should I arrive?

Please arrive 10-15 minutes before your booking time.

What happens if we show up late?

If the whole group shows up late, time may be deducted from your 60 minutes.

What if I have other questions?

Please don’t hesitate to contact us! We want your experience at Mystery Moncton to be the best that it can be!

How much does it cost?

The price is $25.00 per person, plus HST.

How do I book a room?

You can book online or by phone, or come to our location in person!

What forms of payment do you accept?

We accept Visa, Mastercard, Debit, and Cash.

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